Free shipping on orders over $200 CAD

Customer Service

Mossbrook suits are made to order and therefore take time to process and be handmade. Please allow up to 4-6 weeks for your order to be processed and your bikini to be created. For ready to ship pieces or ready-made apparel please allow 3-5 business days for your order to be shipped.

Shipping

Shipping is Canada Post Expedited and is automatically calculated at checkout. Shipping varies between 5-10 business days depending on location. All orders to Canada and the United States over $200 qualify for free shipping. Pick up can also be selected upon checkout and an email with the address will be sent to you. Mossbrook Swim is located in Whitby, Ontario. International shipping is also available and automatically calculated at checkout.

Exchange Policy

Due to every Mossbrook suit being handmade, we do not offer returns. However, we do offer exchanges for size so long as the suit has not been worn or washed and all tags and sanitary liner are still attached. Customers are responsible for all shipping charges incurred during exchanges. Please email mossbrookswim@gmail.com for any exchange inquiries.